Refund query

Mags53
Contributor
Contributor

PayPal kindly secured a refund for me for goods that had not arrived after 3 months of ordering. Yesterday (4 month after purchase and having received the refund) a parcel arrived containing the missing goods. I don't want to keep the items erroneously, but I am not sure what I should now do.

 

Has anyone else been in this position please? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mags53 

 

If they are fine and you want to keep them you could always just pay the seller again?

If you don't want to keep them as they are too late arriving or misdescribed then ask the seller for a shipping label to return them?

 


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mags53 

 

If they are fine and you want to keep them you could always just pay the seller again?

If you don't want to keep them as they are too late arriving or misdescribed then ask the seller for a shipping label to return them?

 


Advice is voluntary.
Kudos / Solution appreciated.
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Mags53
Contributor
Contributor

Many thanks - wasn't sure if there was a protocol or not 

 

Mags 

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