Refund on item not received eBay pre order
Bish301
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-29-2018
12:32 PM
Hi I pre ordered a collector's edition game off eBay from a seller in September. The game is released end of January. If the seller doesn't send my item am I covered by PayPal at all? I'm asking here as it's a bit confusing on the policy pages etc Thanks in advance
Labels:
- Labels:
-
Disputes
2 REPLIES 2
sharpiemarker
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-29-2018
12:34 PM
You have 180 days from date of payment to open a dispute. Locate the payment transaction and click it, click "Report a problem" to file Item Not Received dispute.
Kudos & Solved are greatly appreciated. 🙂
Bish301
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-29-2018
12:36 PM
Thanks I heard a while ago you only had 20 days on pre ordered items. Is that now gone?
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.