Refund on item not received eBay pre order

Bish301
New Community Member
Hi I pre ordered a collector's edition game off eBay from a seller in September. The game is released end of January. If the seller doesn't send my item am I covered by PayPal at all? I'm asking here as it's a bit confusing on the policy pages etc Thanks in advance
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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Bish301

 

You have 180 days from date of payment to open a dispute. Locate the payment transaction and click it, click "Report a problem" to file Item Not Received dispute.


Kudos & Solved are greatly appreciated. 🙂
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Bish301
New Community Member
Thanks I heard a while ago you only had 20 days on pre ordered items. Is that now gone?
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