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Refund of resolved case

miketer
New Community Member

Refund of resolved case

Hello all

My 2 fraudulent transactions got resolved in my favour.  But in the meanwhile, I've blocked and cancelled that card.  So how will I get my money back. Let me know please.

1 REPLY 1
PayPal_Ayesha
Moderator

Re: Refund of resolved case

Hi @miketer

 

Welcome to the PayPal Community and thank you for the post!

 

I understand your concern regarding the refund on the account. All refunds will be sent back to the payment method of your original payment. If you've used your card to complete the transaction then your refund will go to your card. It may take up to 30 days for the refund amount to appear on your card statement. If the refund can't be applied to the card, it might get reversed to your PayPal account or please contact your card issuer to trace the funds. Here's an article to know more information.

 

I hope this helps.

Ayesha