Refund not received

KAYRUTH
Contributor
Contributor

I paid for an item in oct and it was refunded in nov but she cancelled the refund, i took it to the resolution centre and was awarded the refund but i have received nothing, i think because she has already refunded me once it looks like ive had the refund but it was cancelled, ive tried to call paypal but hung up after two hours of lounge music, what are my options, its £34.55 so not to be sniffed at, ive tried to contact the lady but she has blocked me

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kernowlass
Esteemed Advisor
Esteemed Advisor

@KAYRUTH 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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