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Refund issue

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New Community Member

Refund issue

I sold something on eBay. I transferred the money out and the buyer asked for a return with an issue to the item. We set up a partial refund .It said an error I went to PayPal and they said resolve the amount for the original purchase amount. I’m trying to add money pay the partial refund and don’t know how
1 REPLY 1
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Esteemed Advisor

Re: Refund issue

@Recneps23 

 

You can only issue a refund via cleared funds in your paypal balance or via a bank account.

 

However sometimes the quickest and easiest way is to get a mate or family member to send you a payment to your paypal via the friends / family option (as long as they don't fund it with a card there is no fee).


Advice is voluntary.
Kudos / Solution appreciated.