Refund from seller
Sandy_hood14
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Posted on
Apr-27-2021
03:46 PM
I opened a case with PayPal due to a seller not delivering item, had no contact with seller after she breach contract but as soon as I contacted PayPal she contacted me,is swearing she paid them the money to pay me back but in the case it states seller hasn’t responded. I escalated case today and still nothing and she keeps emailing me asking did I get my money. Does PayPal have a phone number where I can talk to a real person?
Thanks in advance
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Disputes
2 REPLIES 2
kernowlass
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May-01-2021
09:59 AM
If she issued a 'refund' you would have had email confirmation and the dispute would have closed if you opened it for non receipt of item.
Advice is voluntary.
Kudos / Solution appreciated.
Sandy_hood14
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May-01-2021
10:16 AM
Thank you for response,after many different e-mails & stories from seller I escalated the case then spoke to someone at paypal, said seller hasn't sent anything so now that case is escalated,paypal advised me to just ignore her e-mails because shes not being truthful to me.
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