Refund from scam website

Ayan1175
Contributor
Contributor
I had purchased a smart table online and I received nail cutters in the mail box this Friday. I applied for refund and the seller want me to sent that item back to them. The seller scammed me and now want me to sent back the item somewhere in china. The shipping address is written in chinese language and I know shipping back to them would cost me more than the original price I paid for the item. How can I get my full refund?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ayan1175 

 

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.




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Kudos / Solution appreciated.
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