Refund for Order 16644, December 13 2020, $45.98

[Muttley6148]

have continued to contact the seller almost every other day since order was placed December 13, 2020. They have continued to not supply usable shipping numbers for tracking shipment which they say shipped a day after order was paid. the shipping number they supply continues to notice as "ïtem waiting for pick up"  with no other information. When seller is contacted they can't give or acknowledge any reliable shipping information. They just say how important order is for their jobs and may god bless you. After way too many email contacts, they have now stopped any further replys.

I can only assume this is a scam business with no products,

I am asking for a full refund at this time

Thank You

Ron <removed>

[Reepink]

Clear cut case. You don’t beg for a buyer if u r real. Escalate it now! File claim. Now. Typical scammer to bring up homelife. Play on Americans emotions. File!

[Reepink]

FYI u r in the forum go to purchase in the browser. Hit claim or report issue. File case.

[kernowlass]

@Muttley6148 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If you lose because seller provides a fake tracking number (likely) then post back for more advice.
If the item arrives and its tat the make sure you CHANGE the dispute quickly before it closes to 'not as described'.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Also make sure you have activated the below link in case you have to return it.
https://www.paypal.com/us/webapps/mpp/returns