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Refund amount dispute

Member

Refund amount dispute

I bought items from a well known store and then returned, by post, the items I didn't want to purchase. Received refund today and it is almost £170 less than expected as some of the items have now been reduced in their sale. Should I not receive the full amount in refund ?
1 REPLY
Volunteer Advisor

Re: Refund amount dispute

@Rafiki1

 

You should receive the full amount you PAID the seller for those items, but not the sale price if you did not buy them at the sale price??


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.