Refund amount dispute

Rafiki1
Contributor
Contributor
I bought items from a well known store and then returned, by post, the items I didn't want to purchase. Received refund today and it is almost £170 less than expected as some of the items have now been reduced in their sale. Should I not receive the full amount in refund ?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rafiki1

 

You should receive the full amount you PAID the seller for those items, but not the sale price if you did not buy them at the sale price??


Advice is voluntary.
Kudos / Solution appreciated.
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