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I raised a dispute over an item that was delayed in its delivery. The item arrived and so my dispute was closed. I have since arranged a return of the item but have not had the meony.
How can I re-open a dispute or raise a new one?
Thanks in advance for any help.
Richard
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PP doesn't allow closed cases to be re-opened. Need customer service to step in. Go to message center and start a chat, type "need more help" when prompted and wait for live agent, then explain what happened.
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PP doesn't allow closed cases to be re-opened. Need customer service to step in. Go to message center and start a chat, type "need more help" when prompted and wait for live agent, then explain what happened.
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If someone hacked into your phone and/or PP account and made an unauthorized purchase, then you should file dispute with PP for "unauthorized transaction". Also file police report and any other reports to proper authorities. Have to convince PP that you were genuinely a victim of a crime.
Knowing PP's deceitful tendencies, I wouldn't be surprised if they got themselves covered with all kinds of fine print, but it's worth a try.
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