Refund Will not work
JohnShenton
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Posted on
Aug-02-2019
01:04 AM
I am trying to do a part refund for a buyer on ebay but every time i try it keeps telling me to try again later. the buyer keeps emailing me they sound like they are geting frustrated as am i.
first time this has ever happend
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Disputes
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PayPal_Siobhan2
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Aug-06-2019
04:09 AM
Hi JohnShenton,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
I am sorry to hear you are unable to issue a partial refund. Is there an open dispute on this payment? You have 180 days to issue a full or partial refund to a customer, is the transaction still within the 180-day time-frame?
- Siobhan
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