Refund Process - Refund Request

Billymeister_
Contributor
Contributor

Hello good evening, This is my first paypal community topic I want your Ask..

Me and my friends joined an Online Gaming from Taiwan, However we bought Game items for 2 weeks everything was ok, And then we all got banned.

I spend like 6000TWD$ on this game. The ban reason never written on any part, on game log-in screen nothing written. I`ve 18 open dispute cases that every time i bought game items i used paypal. Paypal Still waiting for answer (that they never respond) 

Peoples in the game says it`s region restricted but NO. we can register from other country`s it need also your phone number for registration.

 

https://www.digeam.com/register is the website.

i can post also in my game account there is nothing written when i try to log-in to the game. Just BANNED.

and now they are thinking i bought that game items and they banned me they wont refund it because i bought and used it. 

I didnt even used it for example There is premium Option : 30 days valid. i bought it but they banned me 2 weeks later? there is another things that i`had never used on game items..

 

Paypal still waiting waiting but not asking anything to me..

please i just wasted a money i want it back.

It since 1 month that i`m waiting nearly..

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Billymeister_ 

 

Ask your card issuer if they will chargeback for you if you funded your paypal payment via a credit card.


Advice is voluntary.
Kudos / Solution appreciated.
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Billymeister_
Contributor
Contributor

I asked to my card issuer yep..

paypal start refunding i think but i dont know why it takes so sloow..

paypal is waiting second time answer from the SELLER that they will never respond.

 

it just waste of days for me.

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