Hi @Belltower2536,
I'm sorry to hear that the dispute was closed. Did you respond via the dispute case in the Resolution Center? In situations where an action is requested in the Resolution Center within a certain time frame and the action is not taken before the deadline, a case would be closed. If you emailed rather than taking an action, that would not prevent the case closure. If you were emailing information at the request of a representative, however, please contact customer service to request that the email you sent be reviewed in an appeal of the decision.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.
I hope this helps!
Olivia
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