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Refund Denied?!

InesrAfonso
Contributor

Refund Denied?!

 The worst experience I've ever had.
I did not receive an item that I purchased. Despite appearing in the tracking delivered, I have a letter sent by post that nothing was delivered to me. And that the "received" in tracking refers to the letter and not the article! After sending this letter and the print that the seller blocked me and did not want to help me, paypal refused to refund me. My dispute was denied 3 times! And now? Do I run out of money? € 104? Do I run out of article?
Aren't they supposed to help customers in these situations? Because in the end, we are the ones who pay you wages with fees. And now? How we stay?