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Refund 65.90 usd

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Contributor

Refund 65.90 usd

Hi I send the money but they dont reply me . And i think they will not send the product ?? How can i canclled the payment or refund back . I tried to send mail to seller but . The mail send me back its written undelivered mail ..
4 REPLIES 4
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Esteemed Advisor

Re: Refund 65.90 usd

@Vedrak1 

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Refund 65.90 usd

Hi I tried to send mail but all the time the mail return to me back its impossible to comminicate the seller . I tried to explain . I send the money but i did nit receive anything about it
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Esteemed Advisor

Re: Refund 65.90 usd

@Vedrak1 

 

I didn't tell you to send an email, I told you to open a paypal dispute.


Advice is voluntary.
Kudos / Solution appreciated.
Highlighted
Contributor

Re: Refund 65.90 usd

I opened refund i m waiting for the result