Recieved unauthorized payment alert & now merchant asking paypal to cancel profile

[shusain-88]

Hi Paypal Team,

I received an alert that a certain amount has been deducted from my account as part of automatic payment. But I have not taken any service which justifies this charge. I raised a dispute case with PayPal & also emailed the person (his id was mentioned in the invoice). 

Now I received an email with the subject "Profile Cancelled" from the paypal email address & some content of the email is "You or your merchant requested PayPal to cancel this account ".

Please suggest, I am not a fraud & have not made any fraudulent claim.

[kernowlass · Accepted solution]

@shusain-88 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.