Receiving the wrong items at the wrong adress and there still is no help from Paypal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Everyone,
Thank you for taking the time to read through and help me with my issue. I unknowingly ordered some items from some scammers online. Knowing that I will be paying by Paypal I did not put much thought to make sure that the seller is legit, as I was under the impression that Paypal will be able to help me. Unfortunately, this has not been the case. After I confronted the merchant (very soon after the order) he admitted that he had sent the wrong items. At this point I reported it to Paypal. They did nothing. Afterwards, the items arrived at a post office near me, however, I made the order to my personal adress and not to that office. Therefore, I have two questions am I obligated to accept the items, even if I know that they are the wrong items and have been sent to the wrong adress. The second question is whether I will be giving up on my buyer protectionif I accept the items when they were sent to the post office and not my adress.
Kind regards,
Eduard
- Labels:
-
Account Limitations
-
Disputes
-
Fraud
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- PayPal took money because of reimbursement that I had already received. in Payments Archives
- Managing 2 different businesses under same business account in My Account Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- My PayPal account declines payments received from gumroad in Payments Archives
- Have y’all received the $25 credit for buying some crypto with PayPal? in My Money Archives