I opened a dispute. Pay Pal gave me a solution, to send to China back this wrong item. From Canada to China this parcel will cost me 30$, the item which I ordered cost 34$. This wrong item which I recived is cost maximum 3-4$. Why I have to pay shiping to China? It is not my fault. And if I'll pay for shipping 30$, I just will recive refund 34$. Simple calculation, shows me, that is not resonable! May be somebody can help me to resolve this INJUSTICE?
In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country.
Paypal state this >> PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.
Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction ..... https://www.paypal.com/ca/for-you/shop/refunded-returns You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.
Advice is voluntary. Kudos / Solution appreciated.
