Received a cheap plastic flower from China instead of a gazebo

[JJ188]

Received a cheap plastic flower from China instead of a gazebo, told to return the flower so I get my refund but will cost £20.86 to return it!!!!  PayPal said I must return it for my refund or they will close the case.  The flower return will cost nearly all I paid for the Gazebo.  Had anyone else had this from Pross?  I have an email confirming what I have ordered, now

Qunjxuan Electronic Commerce Co., Ltd. are saying I chose the alternative a cheap plastic flower?

Can anyone advise, I cannot get hold of PayPal.

[kernowlass]

@JJ188 

In the event of a dispute you choose your seller and not Paypal so you need to bear in mind possible return trackable costs before you go ahead and buy from that seller / country.

Paypal state this >>
IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal Buyer Protection does not entitle you to reimbursement for the return shipping costs that you may incur.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/uk/webapps/mpp/refunded-returns

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.