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I am also a victim of this scam company. I opened a dispute with PayPal, then was contacted by the company with proof the Birkentocks were on the way. So I closed the dispute.
What I received a week later are a pair of fake Birkenstocks!!! Everything is fake, from the so-called suede to the cork heels. I feel certain the chemical smell from the shoes is toxic.
PayPal will not allow me to open a dispute for items significantly different than what I ordered. This is the only problem I've ever had with PayPal, and I'm so disappointed that they would deal with such a disreputable company.
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NEVER close a dispute / claim until you have a refund or the correct item.
If the seller issued a refund then that would close the dispute automatically.
If he doesn't escalate to a claim.
Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.
Advice is voluntary.
Kudos / Solution appreciated.
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NEVER close a dispute / claim until you have a refund or the correct item.
If the seller issued a refund then that would close the dispute automatically.
If he doesn't escalate to a claim.
Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.
Advice is voluntary.
Kudos / Solution appreciated.
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