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REFUND

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New Community Member

REFUND

Hi, I started a dispute with Paypal for a charge of $2,800. Paypal ruled in my favor. I never received the funds nor any of my banks in my wallet nor in my Paypal account balance. Where did the funds go?

1 ACCEPTED SOLUTION

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PayPal Employee

Re: REFUND

Hello @heddy_74 ,

 

If PayPal refunds money to you after a dispute the funds usually go back to the funding source you've used for the original purchase (e.g. your credit card). 

Here's a good overview that helps you understand where the refund was credited to: https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212

 

I hope you have access to your money soon!

 

Kristina 

View solution in original post

1 REPLY 1
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PayPal Employee

Re: REFUND

Hello @heddy_74 ,

 

If PayPal refunds money to you after a dispute the funds usually go back to the funding source you've used for the original purchase (e.g. your credit card). 

Here's a good overview that helps you understand where the refund was credited to: https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212

 

I hope you have access to your money soon!

 

Kristina 

View solution in original post