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Purchased an F-14 RC airplane off of a Facebook AD. I assumed Facebook wouldn't allow fake advertisers. I was wrong. it took a month to arrive and when it did it was a small metal model appox 5 in long. I contacted the seller who offered me a 5$ refund i declined and demanded a full refund. They required me to ship it back at a cost almost equal to the purchase price. I declined and filed a dispute which escalated to a claim. I provided the video that advertised the RC airplane, the invoice, the website that was linked, and pics of the actual item. Seller agrees to refund only if i send it back and they give me a return address in Chinese, which I cant read, understand, or reproduce on a shipping label.
I will be following up with my CC company
I have messaged PayPal but haven't heard anything back due to the sluggishness of their response time. I will no longer be using pay pal for purchases, i will probably keep the account for receiving.
Paypal says since i have the item, i cant be refund until they receive the item. I reminded them i don't have THE item, I have AN item that doesn't even remotely represent what was purchased. They offered the shipping protection but I don't have a usable address that I can Ship back to. They obviously aren't even reading the messages they are sending.
Ive Filed a dispute with my Credit Card and they are following up. But after 19 years of a good relationship, this has soured me. The only reason to use paypal is for protection like this and if they can no longer provide it......Well....
ha! I just received another message from paypal after telling them that the address was unusable as it was in Chinese. They told they were sorry but I had to return the item to get a refund.........ID love to, but i dont have a valid return address!! i certainly dont have any use for this piece of crap!