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I received the same response from PayPal and the company is still sending information in PayPal's name - I would think Paypal would want to stop someone fraudulently posing as them - but i cant get anyone to take the dispute
I've received 2 of the 3 I ordered. They do indeed come from China and they are pieces of crap. Look like pixelated photos, poorly sewn, maybe good for a cat blanket or disposable travel blanket. These people are the scum of the earth. First and last Fakebook purchase.
I just heard back from PayPal and am totally floored. In order to try and get my refund I have to send back the two non queen size and blurry and washed out looking quilts back to China. That will cost me almost as much as I spent on them. So, now I am going through my bank. So unhappy. I am glad that others have received either good quality or a full refund. And PayPal knows that this was a scam.
Paypal buyer protection can never be a 100% coverall, so in the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country.
Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.
Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction .....
You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.
If they know it is a scam, why don't they refund the money to all these people. They denied me twice. I am not trying to go through my cc company. I will never use them again. There is no protection there.
PayPal won’t refund my money as my “twin” quilt was received. It isn’t even big enough to qualify as a crib blanket. I’m so **bleep** off, considering this was supposed to be a Christmas gift and I had to rush out and get something else and spend more money. I’m not letting this go. There has to be some appeal process such as false advertising.
No, there is no appeal process. I was denied as well because I refused to spend $25 to send this to Hong Kong, which is probably fake, too. I spoke to customer service (what a waste - Indians and Mexicans who follow a script and even told me that they do not have any supervisors! and refuse to give you a corporate phone number) and they said they would email the company and ask them to reimburse me as a courtesy. I said to them - do you really think you're going to get a reply? They didn't reply to requests to return this, and since it is a scam, they are not going to. Why waste money to return this when the company won't do anything about it?