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Quilt purchase

Contributor

Re: Quilt purchase

You need to show them the tracking number is fake and ask if you can talk to a supervisor. Give them the tracking link if you have to by copying and pasting it in a email to send to the PayPal customer service. It should be common knowledge by no that this quilt company (used in loose terms) is a fraudulent company. I'm sure they have encountered enough people complaining by now. Be persistent. If you have the quilt, tell PayPal it wasn't what you ordered and you are sending it back.
Contributor

Re: Quilt purchase

The tracking number is bogus.  I put my tracking number in the DHL tracker and it came up as not being found. Hopefully PP knows by now that this company is a scam and will not give customers a hard time about refunding money

Contributor

Re: Quilt purchase

I did the same thing with the tracking number too, both tracking numbers are bogus, nothing comes up. I'm am surprised PayPal makes any of us wait, because of all the complaints, and all the reports with the BBB, and other sites people have gone to, to report this horrible place. I'm upset that I have to wait until Feb. 5th, 2019. I pray PayPal would know totally for everyone of us, that we have been scammed. 

Contributor

Re: Quilt purchase

I was furnished a tracking number for DHL Global Mail. The number was phony. Pay pal may not issue a refund if you have a tracking number but what good is the damn number if it is phony. I have an account with pay pal but if this is the way they are going to do business I will be paying off my account and closing it.
Contributor

Re: Quilt purchase

I can't get my money back either, Paypal will not help me even though I never received my item.

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Contributor

Re: Quilt purchase START A CLASS ACTION LAWSUIT AGAINST PAYPAL?

We should all go in on a class action lawsuit against PayPal because they are not following their own guidelines for Purchase Protection Guarantee. I discovered that this entire process is automated - no human even looks at any of the evidence or information. As long as PrintLabel Company gives a tracking number, the computer decides in the seller's favor. No appeals process. If you can get through to customer service, it's an office in India. Ask for a supervisor and they transfer you to another person who claims to be a supervisor but is not. I got one of them to admit they do not even have supervisor's at the office. They tell you that PayPal corporate does not have phones! Yeah, right!

 

PayPal has gotten too big and the people that work for them don't want to be bothered with customer issues. They don't care. I got some phone numbers and everyone went to voice mail. I left messages but never got a call back.

 

This is not right that they will not refund our money from this scam. I'm sure they've made a ton on this, so they just don't care. Maybe PayPal is even in on the scam - who knows! The way businesses are these days, I wouldn't doubt it.

 

We need to come together as a group to fight this.

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Contributor

Re: Quilt purchase START A CLASS ACTION LAWSUIT AGAINST PAYPAL?

After two months of persistence I got a refund. I never rec’d anything. I can only say don’t give up, email, pursue, keep posting. I was really upset and will only ever use a Cr Card where I have protection. Good luck.
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Contributor

Re: Quilt purchase START A CLASS ACTION LAWSUIT AGAINST PAYPAL?

I agree completely.
Contributor

Re: Quilt purchase START A CLASS ACTION LAWSUIT AGAINST PAYPAL?

I agree with Wolf regarding a class action negligence case against PayPal.  might I add,  I believe Facebook as well- providing platform for false advertising and fraud.     Fortunately, I did get my refund from PayPal.  I would suggest to all to continue to persists!  also, PayPal - and facebook- are publicly owned and traded companies, they are liable to to their shareholders.  emphasize this as well as their negligence in weeding out fraud on their their customers.  Would McDonalds be allowed to pull this off without consequences?  cynically some may say yes, but once the word got out, no way.   

Contributor

Re: Quilt purchase START A CLASS ACTION LAWSUIT AGAINST PAYPAL?

I purchased quilt from Emily's quilts did not receive PayPal should be liable