cancel
Showing results for 
Search instead for 
Did you mean: 

Quilt purchase

Contributor

Re: Quilt purchase

Paypal closed my dispute and refused a refund. I ordered in Nov and never rec’d. Paypal made a fortune off this scam. Those who got quilts were very upset by poor quality.
Tags (1)
Moderator

Re: Quilt purchase

Hi Everyone, 

 

I'm sorry to hear of the frustration with the dispute process. 

 

If you have any questions or concerns with your dispute, please feel free to reach out to us so we can further review the dispute and see what options we have to help out. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Highlighted
Contributor

Re: Quilt purchase

You have to be kidding??!! Reach out to whom? Auto responses, umpteen emails, on hold twice for over an hour each time, being provided phony DHL tracking numbers twice, opening a dispute and you closing it, refusing a refund so am out 49.91. Surely you joke, worst customer service ever. Ari was going straighten it all out. Sure, like everybody else at paypal - just more BS. I WANT A REFUND! Purchased 11\24 and NEVER RECEIVED.
Tags (1)
Contributor

Re: Quilt purchase

PayPal has chosen to cherry pick who receives a refund and who does not. Every single person who filed a dispute should have their money refunded for either item not received or not as advertised. For lack of a better term, I received a $55.00 piece of crap in January, not to mention extra money needed to purchase another gift. I have filed a complaint with Internet Crime Complaint Center and made mention of Facebook allowing a deceptive ad on the site without proper vetting, as well as PayPal for the numerous complainants. Upon the reopening of the government, I will also be filing a claim with the FCC.

Tags (1)
Contributor

Re: Quilt purchase

I think a class action lawsuit might be the only way to get refunds. Paypal just continues this scam as they made a fortune. Refused my disite, refund, calls, emails. Auto responses then ask for info all over again. I have filed complaints with every agency possible and our local TV network for a story on how bad Paypal is. Hundreds got scammed.
Tags (1)
Contributor

Re: Quilt purchase

Tell me where to sign. I’m beyond **bleep**. My claim was denied. Interesting that they received a response from the seller, when none of the buyers did. I’m curious to know what type of response they received, was it the phony tracking order I did? In hindsight, I should’ve asked for a copy. 

Tags (1)
Contributor

Re: Quilt purchase

Tell me where to sign. I’m beyond **bleep**. My claim was denied. Interesting that they received a response from the seller, when none of the buyers did. I’m curious to know what type of response they received, was it the phony tracking order I did? In hindsight, I should’ve asked for a copy. 

Contributor

Re: Quilt purchase

I understand your frustration, but I don't believe "PayPal has chosen to cherry pick." I believe the only reason I got a refund was because I got someone in customer service whose family member was also scammed by these people. I also used my credit card. If PayPal hadn't have chosen to refund me, I would have gone to my credit card company. And, yes, they are crappy pieces of cloth.
Contributor

Re: Quilt purchase

Same. 

I've been emailing them nonstop and getting no response, only auto-replies. There is no website anymore, my tracking email gives me broken links. 

I tried disputing with Paypal, they refused the dispute. 

How to continue this?

Contributor

Re: Quilt purchase

keep trying with PayPal. At this point, there are so many complaints they can't ignore them. I received notification from PayPal that my money will be refunded.