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Quilt purchase

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Contributor

Re: Quilt purchase

PayPal is saying I have to return the item to get my refund, I am so beyond over this company and this issue!! How much does it cost to return something to fricking Hong Kong!!!
Contributor

Re: Quilt purchase

I feel your pain.  They said I would have to return mine as well.  Mine would go to Vietnam.  I know right?  I checked and checked and to send back the two crappy non queen size quilts it would cost me anywhere from 3 to 5 hundred dollars.  No matter how I sent it.  I talked to PP and tried to explain that I would be losing out serious money here.  She then said that they could pay $30.00 to help cover some of the cost.  In an earlier conversation they sent an email to the place I was to send it and asked them to cover the shipping cost.  Didn't hear back.  Shocker.  Not.  They ended up closing the case and not in my favor.  I wish you better luck than I had.

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Contributor

Re: Quilt purchase

Oh I opened a dispute and Paypal closed it and would not allow me to reopen it. They are enabling this scam. I am out 49.91 and they will not refund my money. Phony DHL tracking and never rec’d anything. Paypal does not stand behind their policies.
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Contributor

Re: Quilt purchase

Same here... Here is what I wrote...

This is so deplorable, so sad, and disgusting? To see all these people getting the same run around, as I am too. I bought two quilts in the very beginning of December. Got the email saying my quilts were done and a tracking number would be sent soon. Never got a tracking number. But today they must have gotten in touch with PayPal, because I got an email with a tracking number. It is to late for that, I could not call or email anyone to cancel it. Because that email given, no one responds to it. It is a Chinese company I believe, probably not even a company, and they seem to be untouchable. All they have to do with PayPal is tell PayPal its on its way with a tracking number. That tracking number cannot be found anyways, I tried looking up both, and nothing comes up. So now I am having to wait even more longer now?! I am so furious, these two people did not ever get their Christmas present. So they are jerking me around now by telling PayPal its on its way. I sent PayPal a message a good while back. So I am being told to wait again by PayPal? There should be enough proof by all the people complaining. I live on disability I really hope some repercussions are going to happen towards this false company.....

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Contributor

Re: Quilt purchase

Have you tried to talk to PayPal customer service on the phone? Your response references that you wrote them. I contacted PayPal on the phone and I got a refund to my credit card. If you are emailing them I suggest you actually talk to them. Good luck!
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Contributor

Re: Quilt purchase

I opened a dispute and Paypal closed it and will not allow it to reopen. They are enabling these scams by providing false tracking numbers and refusing to refund $$.
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Contributor

Re: Quilt purchase

Same here. Been in dispute with PayPal for several weeks. Today I received an email from PayPal showing a tracking number provided by Printable Company Limited, I called DHL, gave them the tracking number, their response was “this is another fake number, even our International data base does not show this number “ they stated that they had received numerous complaints regarding Printable Company LTD. I have read other purchasers post stating PayPal declined to reimburse them as a tracking number had been provided. In my initial dispute I gave PayPal the links on the Internet showing this as a scam, but they don’t seem to care
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Contributor

Re: Quilt purchase

This is so deplorable, so sad, and disgusting? To see all these people getting the same run around, as I am too. I bought two quilts in the very beginning of December. Got the email saying my quilts were done and a tracking number would be sent soon. Never got a tracking number. But today they must have gotten in touch with PayPal, because I got an email with a tracking number. It is to late for that, I could not call or email anyone to cancel it. Because that email given, no one responds to it. It is a Chinese company I believe, probably not even a company, and they seem to be untouchable. All they have to do with PayPal is tell PayPal its on its way with a tracking number. That tracking number cannot be found anyways, I tried looking up both, and nothing comes up. So now I am having to wait even more longer now?! I am so furious, these two people did not ever get their Christmas present. So they are jerking me around now by telling PayPal its on its way. I sent PayPal a message a good while back. So I am being told to wait again by PayPal? There should be enough proof by all the people complaining. I live on disability I really hope some repercussions are going to happen towards this false company.....

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Member

Re: Quilt purchase

Literally everything I am going through right now too!

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Contributor

Re: Quilt purchase

I received a refund from Paypal within the first two weeks of making numerous complaints. You must go onto to your original complaint to see the updates. Once there, I saw an update saying "waiting for buyers response" Well I am the buyer. I posted the links to the DHL tracking number which said it did not exist. I posted the Better Business Bureau website link on this fraud company. I posted my complaint with the Federal Trade Commission and I received a refund the next business day.

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