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Quilt purchase

New Community Member

Re: Quilt purchase

I am scanned as well and escalated my claim today. Ridiculous Facebook shouldn't allow this nonsense 

Member

Re: Quilt purchase

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Go here to file a formal complaint......it tells you where to to the Internet Crime and the FTC...I am not stopping with PayPal either....they do not want to refund my money....so formal complaint and my Financial Institution is involved now   I am sending PayPal every email that this lowlife company's sent to me....bonbarding them with it.....they sided with these people so don't let them win...

 

Member

Re: Quilt purchase

You made your purchase through PayPal and they sided with the company? Did they give a reason? I am so sorry.

Member

Re: Quilt purchase

When I spoke with PayPal they said they would open up a case and make sure I received my money back. When I told them I may have to notify my bank, they said there would be no need to.  They said it would take up to a few days to a week to get my return. They also asked me if I still wanted the quilt? I told them absolutely not because the site does not exist anymore and this was a scam and they should look into it!

Re: Quilt purchase

I filed a complaint with BBB, internet crime, and FTC.  I'm not letting this go.  I'll keep after them until I get my money back.

 

I also filed an appeal with my credit card company.  They need to know how PayPal is handling (or rather NOT handling) things!

Member

Re: Quilt purchase

Same here and no word yet
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Member

Re: Quilt purchase

Here is exactly what I would do. This is just information for anybody who is tired of waiting for their refund from PayPal and or getting their quilts from this damn company. I went ahead and call the PayPal took me a while to find the number, but I called. I got customer service today then transferred me to resolution. The gentleman told me that it would be at least a half an hour wait because resolutions was extremely busy and that if I didn't mind holding that he was ran for me. He also told me just to go ahead and put it on speaker or put some earbuds in and go about my business and wait for somebody to answer. I did. It took 50 minutes for somebody to answer but she looked at my entire case that I will escalate this she said you should see a refund within four to seven days. I recommend everybody do this with PayPal and wait no longer on any of these quilts any bee spray companies anymore. Everybody have a happy holiday and a great new year thank you
Member

Re: Quilt purchase

I called earlier today and with the wait times and all I was on the phone for over an hour but it was sooo worth it.  They are aware of this scam and yes I will be getting a refund.  I was so horrified by the quilts that I was floored.  I'm so glad that I called.  Got great results.  This is why I use Paypal and I am so greatful for them.

Contributor

Re: Quilt purchase

Paypal closed my dispute and refused a refund. I ordered in Nov and never rec’d. Paypal made a fortune off this scam. Those who got quilts were very upset by poor quality.
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Moderator

Re: Quilt purchase

Hi Everyone, 

 

I'm sorry to hear of the frustration with the dispute process. 

 

If you have any questions or concerns with your dispute, please feel free to reach out to us so we can further review the dispute and see what options we have to help out. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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