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Quilt purchase

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Contributor

Re: Quilt purchase

Same situation with me. What has PayPal told you.
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Contributor

Re: Quilt purchase

I had positive input from PayPal and after giving them the info. needed they said that I would be receiving my money back onto my credit card.

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Contributor

Re: Quilt purchase

I got the same response from pay pal as well. Even if this company was legit, At this point I wouldn't even want the quilt now.

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Contributor

Re: Quilt purchase

Paypal has denied my claim on two items from this company.  This company is a scam.  I will continue to fight this.  People do not order from these companies.  

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Contributor

Re: Quilt purchase

I went ahead and gave everything I had to my bank to investigate this matter. Because I went through paypal first to dispute this...I have to wait at least a month for a response according to them. 

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Contributor

Re: Quilt purchase

None so far. The company sent Paypal a phony tracking number. I had to tell Paypal that the number wasn't good. So far, no help from Paypal.

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Contributor

Re: Quilt purchase

same thing - they sent a tracking number that belonged to a previous shipment (which i did receive) but it was a piece of crap.  Paypal is refusing to investigate further.

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Contributor

Re: Quilt purchase

This is also my experience right now. Received a partial order (which is a POS) and I want a refund for the one that didn’t arrive. They have PP the tracking info from the piece that did arrive, so I am afraid PO will just believe that. I own a business and use PP a LOT, and they may lose me because of this.
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Esteemed Advisor

Re: Quilt purchase

@Cam2018

 

If you only received a partial order then you should never file non receipt as the seller would win when they provide a tracking number.

You should always file for item received but not as described ie 1 instead of 2.

It may mean you returning what you received for a full refund as paypal don't get involved in part refunds but at least you would get your money back.


Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.
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Contributor

Re: Quilt purchase

Absolutely no luck with Paypal. They refused refund, closed dispute and will not reopen. Worst customer service ever. They allow this seller to scam us.