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Paypal has denied my claim on two items from this company. This company is a scam. I will continue to fight this. People do not order from these companies.
I went ahead and gave everything I had to my bank to investigate this matter. Because I went through paypal first to dispute this...I have to wait at least a month for a response according to them.
None so far. The company sent Paypal a phony tracking number. I had to tell Paypal that the number wasn't good. So far, no help from Paypal.
same thing - they sent a tracking number that belonged to a previous shipment (which i did receive) but it was a piece of crap. Paypal is refusing to investigate further.
If you only received a partial order then you should never file non receipt as the seller would win when they provide a tracking number.
You should always file for item received but not as described ie 1 instead of 2.
It may mean you returning what you received for a full refund as paypal don't get involved in part refunds but at least you would get your money back.