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Quilt purchase

Member

Re: Quilt purchase

Has anyone gotten a response from PayPal?
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New Community Member

Re: Quilt purchase

Paypal denied my dispute. 

I now have to call them, at their request.

 

I have emailed the "quilting company" four times now and kept getting the robo-emails... with no reponse in 24 hours, like promised.

Member

Re: Quilt purchase

Seriously, PayPal is denying the refund? That won't do!!!
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Contributor

Re: Quilt purchase

They closed my dispute and will not refund 49.91. They lie and their policies are a scam.
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Contributor

Re: Quilt purchase

This is a scam company. Paypal won’t refund me and closed my dispute. They are enabling the fraud by sending me a phony tracking number. Paypal has the worst customer service.
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Member

Re: Quilt purchase

Paypal's entire dispute claim system is automated. No human being looks at these disputes. If it doesn't follow the rules they have set up, your case is denied. What that means is the seller only has to send a reply - it does not matter what they reply, only that they reply and then you are denied. My case does not even show any replies and I was denied. You call customer service, you get India or Mexico. Ask for a supervisor and they just transfer you to another agent in the room. I got one to admit that there are no supervisors. They are not allowed to give out any phone numbers to headquarters - actually what they say is that headquarters does not have phones! Can you believe that!

I set up a dispute through my bank. These **bleep**ers at Paypal are not getting away with this **bleep**. They have a guarantee policy, then they are goddamn going to follow it. Yes, they enable the fraud. And they don't give a **bleep**. Another company that has gotten too big for it's britches and doesn't give a **bleep** about their customers. I'm done with Paypal after this. If I buy anything, I will find another service to pay for the items.

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Member

Re: Quilt purchase

I would love to be done with PayPal as well but I don't know which one would be better.  If anyone here could put ideas out there for those of us that have gone through h*ll and got nowhere.  Love alternatives if there are any out there.

Contributor

Re: Quilt purchase

Same here. I don't understand how PayPal does not see this happening? It's very frustrating. This scammer knows exactly what to do, so we don't get our money back, and so they have enough time to get away with it. I've seen almost 300 reviews on other sites saying the same thing everyone in PayPal is saying. I wish I used my credit card, at least then I would have had my money refunded to me quicker. 

Member

Re: Quilt purchase

I don’t think they are different companies....it’s the same company with a bunch of different names. 

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Member

Re: Quilt purchase

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