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Quilt purchase

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Contributor

Re: Quilt purchase

I think a class action lawsuit might be the only way to get refunds. Paypal just continues this scam as they made a fortune. Refused my disite, refund, calls, emails. Auto responses then ask for info all over again. I have filed complaints with every agency possible and our local TV network for a story on how bad Paypal is. Hundreds got scammed.
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Contributor

Re: Quilt purchase

Tell me where to sign. I’m beyond **bleep**. My claim was denied. Interesting that they received a response from the seller, when none of the buyers did. I’m curious to know what type of response they received, was it the phony tracking order I did? In hindsight, I should’ve asked for a copy. 

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Contributor

Re: Quilt purchase

Tell me where to sign. I’m beyond **bleep**. My claim was denied. Interesting that they received a response from the seller, when none of the buyers did. I’m curious to know what type of response they received, was it the phony tracking order I did? In hindsight, I should’ve asked for a copy. 

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Contributor

Re: Quilt purchase

I understand your frustration, but I don't believe "PayPal has chosen to cherry pick." I believe the only reason I got a refund was because I got someone in customer service whose family member was also scammed by these people. I also used my credit card. If PayPal hadn't have chosen to refund me, I would have gone to my credit card company. And, yes, they are crappy pieces of cloth.
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Contributor

Re: Quilt purchase

Same. 

I've been emailing them nonstop and getting no response, only auto-replies. There is no website anymore, my tracking email gives me broken links. 

I tried disputing with Paypal, they refused the dispute. 

How to continue this?

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Contributor

Re: Quilt purchase

keep trying with PayPal. At this point, there are so many complaints they can't ignore them. I received notification from PayPal that my money will be refunded.

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Contributor

Re: Quilt purchase

i was told my money would be refunded also, but have not received it to date

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Contributor

Re: Quilt purchase

I also saw them on face book. I have also seen many others that are trying to sell the same thing. Even message you on Facebook. I told one this AM that I believed they were a scam. No response. Staripy. So I'm wondering about them also.
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Esteemed Advisor

Re: Quilt purchase

@Justmad

@Vickie55

@Anomaly

@nan65

@pfachting

 

AS LONG AS YOU DIDN'T PAY WITH THE FRIENDS / FAMILY OPTION THEN YOU SHOULD HAVE BUYER PROTECTION SO...............

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

 

 

 


Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.
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Contributor

Re: Quilt purchase

Opened the dispute today. Thank you