Q1Can't access money even tho hold has been lifted

Marilyn13
Contributor
Contributor

Limitations are not removed from my account after they've taken hold off my money I've completed all steps waited 5 days and still can't get limitations off I've called 7 times and every time is different I really need my money why send an email saying my money's available when its not . Hold would not have been lifted if I did not complete steps help plz I need money today 

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1 REPLY 1

PayPal_Jae
Moderator
Moderator

Hi @Marilyn13,

 

I'm truly sorry to hear your PayPal account is limited. It typically takes 24 - 72 hours for our dedicated team to review your submissions and communicate with you by email. I recommend checking your spam and junk folder in case the messages landed there. You can also check the status of your limitation by going to the Resolution Center. All steps listed would have to be submitted for the team to continue their review. I hope this helps!

 

- Jae

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