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I cannot find any contact information as to making a return. I have a transaction # a date of purchase, Invoice #and a Merchant # But I can't find any where to email or make contact with seller. I created a pay pal account hoping to get access with no luck. Any suggestions?
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The payment details in your PayPal account for this transaction does not contain at least a PayPal email address? Then...
Register your PayPal account for return shipping refund program before filing a dispute:
https://www.paypal.com/webapps/mpp/refunded-returns
To start a dialogue with the seller and get a return address in the claims process:
- Locate and click payment transaction in your PayPal account activity
- Click "Report a problem”.
- Click “I received an item that's significantly not as described”.
More info:
I didn't receive my item or it's different than described. Should I open a dispute?
What's the difference between a dispute and a claim?
How do I escalate a dispute to a claim?
Can I reopen a closed dispute?
How do I check the status of my dispute or claim?
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
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The payment details in your PayPal account for this transaction does not contain at least a PayPal email address? Then...
Register your PayPal account for return shipping refund program before filing a dispute:
https://www.paypal.com/webapps/mpp/refunded-returns
To start a dialogue with the seller and get a return address in the claims process:
- Locate and click payment transaction in your PayPal account activity
- Click "Report a problem”.
- Click “I received an item that's significantly not as described”.
More info:
I didn't receive my item or it's different than described. Should I open a dispute?
What's the difference between a dispute and a claim?
How do I escalate a dispute to a claim?
Can I reopen a closed dispute?
How do I check the status of my dispute or claim?
Kudos & Solved are greatly appreciated. 🙂
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