Purchase not shown in activity

Tuffman209
Contributor
Contributor
I purchased some shoes on fb ad it went thru PayPal I paid $119 the activity doesn't show on my PayPal but the email they sent was from PayPal I tried to email the vendor but they don't respond I would like my money back or the product receipt shows the merchant ID and the transaction ID could someone help?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tuffman209 

 

Try going to the resolution centre in your paypal account and entering that transaction id to open a dispute if you have one.

BUT if you only have the merchant id and you paid as a guest buyer then..............


1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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