Puppy Claim Trouble

Megan77
New Community Member

I sold a puppy in June. The buyer filed a dispute stating they had not received CKC paperwork. I resent the paperwork and provided PayPal with a tracking number and proof of delivery.  At this point, I was given back my funds. The buyer then filed a claim and I am out the $1,000 dog as well as the $1,000.  Has anyone had this type of problem? Am I wrong in thinking that PayPal should be protecting me as a Seller, especially since they have the proof that the buyers have the dog and the paperwork? I am so frustrated and I was hoping some of you could share similar experiences and give me some hope!

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.