Processed purchase

Bronwen223
New Community Member

I made a purchase on 5/1 and Jane no confirmation from the seller regarding my purchase or shipping info. I have emailed them and have not received a response. The company is CHICV International Transaction 18W463230T873883E Please help me track my purchase

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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @Bronwen223

 

I'm sorry to hear of the trouble reaching the merchant. As long as this payment was sent using the Goods and Services payment option, you can file a dispute against the transaction. This will work towards receiving the item or a refund. 

 

Thanks, 
PayPal_Tricia

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