Problem with type account

Maniacs_channel
Contributor
Contributor

Hello!! First of all my account is temporarily limited, i have to confirm my company registration number which haven't.  I have a business account and i need to change it to personal, the problem is that i must give a company registration numbed... I created business account by mistake without the knowledge of the things that i must give... I contacted with paypal and they said that i can change my type account when i'll confirm my identify. I also have some money and i cant have access to them, are they lost? What should i do?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Maniacs_channel 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Maniacs_channel 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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