Problem with Resolution Center

cindy4277
New Community Member

I filed a dispute with a company for a doll. It has been escalated to a claim.  We have worked it out, I am returning the doll. However, the address is to China and in Chinese. The post office cannot use the address unless it is in English.  The RESPOND button will not work so I sent a message to paypal yesterday around 4 pm mountain time. Still no response. Send yet another one this morning, still no response. The doll must be mailed by tomorrow but I can't get anyone to help me with the address.  Help!

 

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