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Problem in the resolution center

Julian210
Contributor

Problem in the resolution center

Hey, my PayPal has been limited due to some reasons in the past, I have completed all the required infos except one, It says 'Resolve Negative Balance'. In reality I don't have an negative balance, I assume It is a bug on PayPal's side. I've tried to contact them but never find an PayPal's Agent online .. Any ideas?

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Problem in the resolution center

@Julian210 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.