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Problem Accepting partial refund

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New Community Member

Problem Accepting partial refund

Hi, I’m hoping somebody could help, i am trying to accept a partial refund, thru the PayPal resolution centre, i have clicked the accept partial refund button and pressed submit afterwards, but i keep getting the message, something went wrong please try again, Any help at all is appreciated.
1 REPLY 1
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New Community Member

Re: Problem Accepting partial refund

I'm having same problem. Seller offered me 6 $ refund and I was trying to accept the offer 6 times, but no luck. When I declined offer and wrote to seller that I don't know how to accept offer, seller offered me refund again, but no luck. Same thing happening. I don't have much time before case closes so I was thinking to click on "escalate issue to paypal", don't know what else to do.