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Pre order and possible disputes

Achsredhead
Contributor

Pre order and possible disputes

I just pre-ordered something that is set to be shipped in 6 months if all goes to plan. If I don't get the item, or doesn't meet my expectations, could I still dispute it. Just nervous about a pre order that far out.
3 REPLIES 3
PayPal_Ayesha
Moderator

Re: Pre order and possible disputes

Hi @Achsredhead,
 

Welcome to the PayPal community and thank you for your post.

I understand your concern regarding the pre-order. If you did not receive the item or it's not as described, you may file a dispute in our Resolution Center to start the process of getting your money back. You have 180 days from the transaction date to initiate a dispute. Please check this article to know more information.


I hope this helps.
Ayesha

Achsredhead
Contributor

Re: Pre order and possible disputes

So it didn't help as I just purchased it but it isn't being released until September. That is over the 180 days.
kernowlass
Esteemed Advisor

Re: Pre order and possible disputes

@Achsredhead 

 

Well you asked if you would be protected and you got the correct answer NO, so why is that not help?

Or is help just an answer you want to hear?


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