Ppal payment taken without a purchase being made

1stinker
New Community Member

Payment being debited from my bank account that I have not purchased. No payment of the amount showing in my ppal account 

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1 REPLY 1

PayPal_Callie
Moderator
Moderator

Hi @1stinker

 

Welcome to the PayPal Community! I am sorry to hear that you see an unrecognized transaction and understand how concerning that is. If you do not see the transaction within your PayPal account or do not recognize the amount, you will want to report this with your bank as soon as possible. Once reported through them, they will communicate with PayPal about the purchase. Should you find the amount within your PayPal account, you can report it by following the steps here

 

I hope this all gets resolved for you. 

- Callie 

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