Hi all, So I bought a present from <removed> on the 6th of February. I selected 4-7 day shipping and was told I would be sent an email with the tracking number but haven’t received it and it’s now the 13th. I’m almost certain it’s a scam now, how do I get my $35 back? Thanks in advance, Cameron
Same exact problem. I contacted them through the email provided on their page stating that I wanted a refund since I no longer need the items as they did not arrive in time for vday not had they even been shipped yet. I got a reply from <removed> telling me to be patient and that they would speed up the process. Again I told them that I do not want the items anymore and just wanted a refund and they replied to me a day later by telling me that they had shipped them. This is a total scam!
I'm sorry to hear about the trouble with your merchants. You'll want to file a dispute against the transaction due to not receiving I hope you receive your refunds soon!
- Ashley M
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I have the exact same problem. except paypal are NOT helping me. I did email the provider, but because he gave me delivery date after the final escalation date I did not escalate the issue. PayPal are now refusing to help me and this guy is still trading using their platform and stealing money from people.
Very true: I didn’t realize this til recently and had lost around $150 in ‘lost’ items. But now I understand it’s my onus to escalate to a claim rather than a dispute: I have had 2 refunds this year from PayPal for these types of scam sites. Plus: gotta stop impulse buying from social media sites!
