I purchased a drone from a company which was faulty when it arrived. I sent it back within two days for a refund and the postage cost was nearly 12 pounds. I received my refund eventually but no return of postage costs. Paypal resolution centre will not allow a dispute to be filed because I have a refund, does anyone know a way to resolve this . The company refuses to refund postage as it says I have not purchased anything from them sees very odd.