Please someone help - Ebay purchase payment issue

Aqhsa
Contributor
Contributor
I was trying to order 3 items all together costing £204.72p but kept getting an error payment has not went through. Later on I got a call from my bank asking if I have made a few purchases. Turns out the amount of times I tried to purchase the items on ebay the payments were being transactioned. Now I spoke to my bank and they advised me to speak to Ebay and ask for the payments to be refunded back. I spoke to someone on Ebay Customer Service and they advised I contact the Paypal Contact Service and dispute. I am really worried can someone please advice me what to do as I am just getting moved from one place to another and I have for now paid over £1000 for just 3 items which should have only cost me £204.72p
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kernowlass
Esteemed Advisor
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@Aqhsa 

 

You keep saying what your bank shows, what i am asking is do the transactions and how many show on your Paypal account and if so are they pending or completed?


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Aqhsa 

 

How many transactions show up in Paypal?

If 3 then are they all completed or pending?

If completed have you contacted the seller to ask them to refund x2 and cancel x2 orders?


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Aqhsa
Contributor
Contributor
5-6 transactions but the items are still in the basket but my bank sows it is in transactions
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kernowlass
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@Aqhsa 

 

Can you actually answer the first and second questions that i asked?


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Aqhsa
Contributor
Contributor
It is showing as pending on my bank statement and I contacted ebay they have stated the items have not been ordered but the payments have been taken by paypal so I would need to contact the paypal. I have not contacted the sellers. Hope this answers all your questions sorry.
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Aqhsa 

 

You keep saying what your bank shows, what i am asking is do the transactions and how many show on your Paypal account and if so are they pending or completed?


Advice is voluntary.
Kudos / Solution appreciated.
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