Aqhsa
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Posted on
Aug-06-2021
11:55 PM
I was trying to order 3 items all together costing £204.72p but kept getting an error payment has not went through. Later on I got a call from my bank asking if I have made a few purchases. Turns out the amount of times I tried to purchase the items on ebay the payments were being transactioned. Now I spoke to my bank and they advised me to speak to Ebay and ask for the payments to be refunded back. I spoke to someone on Ebay Customer Service and they advised I contact the Paypal Contact Service and dispute. I am really worried can someone please advice me what to do as I am just getting moved from one place to another and I have for now paid over £1000 for just 3 items which should have only cost me £204.72p
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kernowlass
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Aug-09-2021
06:35 AM
You keep saying what your bank shows, what i am asking is do the transactions and how many show on your Paypal account and if so are they pending or completed?
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Kudos / Solution appreciated.
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kernowlass
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Aug-08-2021
08:01 AM
How many transactions show up in Paypal?
If 3 then are they all completed or pending?
If completed have you contacted the seller to ask them to refund x2 and cancel x2 orders?
Advice is voluntary.
Kudos / Solution appreciated.
Aqhsa
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Aug-08-2021
09:38 AM
5-6 transactions but the items are still in the basket but my bank sows it is in transactions
kernowlass
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Aug-08-2021
12:16 PM
Can you actually answer the first and second questions that i asked?
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Kudos / Solution appreciated.
Aqhsa
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Aug-09-2021
04:25 AM
It is showing as pending on my bank statement and I contacted ebay they have stated the items have not been ordered but the payments have been taken by paypal so I would need to contact the paypal. I have not contacted the sellers. Hope this answers all your questions sorry.
kernowlass
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Aug-09-2021
06:35 AM
You keep saying what your bank shows, what i am asking is do the transactions and how many show on your Paypal account and if so are they pending or completed?
Advice is voluntary.
Kudos / Solution appreciated.
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