Please help - victim of fraud/scam

lozro345
New Community Member

I was scammed into buying a product against original intentions.

 

I have lost a large sum of money now.

 

I used PayPal, however, I 'continued as a guest' rather than used my account (I am unsure why I did this, I didn't think it'd matter).

 

The transaction was made and has been charged to my debit card (it says "(via PayPal)").

 

Anyway, I am here now, in debt and want to see if I can cancel two payments I made and request a refund.

 

Please help me, I'm desperate! 

 

Thank you!

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@lozro345 

 

Contact customer service via Twitter: @askPayPal

 

Request that disputes be opened for Item Not Received or Significantly not as described (if you received something not as described) on your transaction(s) and include the receipt ID numbers from the PayPal email receipts. Be forewarned, PayPal buyer protection does not cover buyers remorse so things may have to be worked out between you. If the dispute is not successful, call your card issuer to see if you can do a chargeback. You cannot file as unauthorized transaction because there was no breach of your PayPal account so your case would be denied.


Kudos & Solved are greatly appreciated. 🙂
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