Please help ! Problem when upload file

100thbirthdays
New Community Member

My Paypal account is limited, I'm sending the documents Paypal requested but on Step 4 (Provide purchase receipt from your supplier). I can't upload my file (pdf, 1.16 MB ) . i received a message: We’re sorry, but we’re having trouble uploading your file. Please try again.

What do I have to do to deal with the problem?

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