Please help! Money taken from my account
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Disputes
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Why is it paypal fault?
You are the one that sent the money to the phone number you wished it to go to.
If paypal did as you asked and it turns out the phone number wasn't linked to a paypal account belonging to the person you wanted to send the funds to then that wasn't paypals fault.
Advice is voluntary.
Kudos / Solution appreciated.
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Paypal may well assist you with getting a refund from your chosen scam seller if you opened the correct dispute !!!
A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
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