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Please advise

New Community Member

Please advise

Hi all, I am seeking an immediate refund of 64.99 USD (Paypal Transaction ID: 6[Removed. Phone #s not permitted] steel deep frying pot - 8 INCH, Specular color). Did not receive the item. The purchase does not show as a transaction because I just activated my Paypal account (I  paid for the item on December 10 as a guest because i did not have a Paypal account then): therefore, I cannot go through the Resolution Center to get a refund or file a dispute because there is no record of transaction while I was a Paypal member.  I have not heard back from the seller. Paypal does not list any phone numbers to call in this situation. Please advise. 

1 REPLY 1
Esteemed Advisor

Re: Please advise

@spanisharmada 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.



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Kudos / Solution appreciated.