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Peter Co., geneticaly

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Peter Co., geneticaly

Cannot get in touch with this flat iron company.  No merchandise received.

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35 REPLIES 35
Contributor

Re: Peter Co., geneticaly

Placed an order for several of those animal shaped cord protectors through this "company" on 12/2. I have emailed to find more information about order & shipping status. Crickets. I think we've been had.
Contributor

Re: Peter Co., geneticaly

Update: Items arrived on 12/24. Never did receive tracking info or a response. Good luck.
Contributor

Re: Peter Co., geneticaly

After more than a couple months of haggling with this company, I finally received a refund.

Contributor

Re: Peter Co., geneticaly

I, too, ordered the flat iron but have not received it, although money was processed by Paypal.  My understanding is that Paypal will not pay until the merchandise is shipped.  Can't find any contact information for this company which they will reply to.

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New Community Member

Re: Peter Co., geneticaly

Did you ever receive your flat iron?  Just wondering as I ordered one as well and still waiting on it.

Contributor

Re: Peter Co., geneticaly

I finally received a refund of $24 from Peter Co.  

Contributor

Re: Peter Co., geneticaly

I’m still waiting on my 7 in 1 curling brush. I really wanted to try it.
Member

Re: Peter Co., geneticaly

I am waiting too, Paypal closed case because I Finally received the first one that I ordered months ago . I then ordered  another one iron. The 7 in 1 curling order I’ve never received. What are we supposed to do about it. I feel t

Contributor

Re: Peter Co., geneticaly

Update:  I did receive a product but it is not what I ordered.  It is a crimper, not a flat iron.  I did finally made contact with "Sara".  She and I have been going round and round about the product.  I asked that they send me what I ordered.  She offered to refund $18 and I keep the crimper.  I don't want the crimper.  She said she could not do anything I have an open dispute with Paypal or my bank.  I advised I didn't have an open dispute (well, sorta), and said I didn't want a discount, just the product I ordered.  On several occasions, I asked if they even had the hair straightener.  Each time she did not answer my question, but increased the refund amount.  I asked why she would not answer my question and she said to please not post anything negative on any social media because she was working with me to make me happy.  I again asked for her to send the product I ordered and she said they will refund $25.  To date, I have no refund.