Permanent limited

hazekush973
Contributor
Contributor
I was permanently limited for reasons I do not know.. I have £1200 on my balance and it has been 5 months almost 6 when do I get my funds I have bills extra to pay out of it
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kernowlass
Esteemed Advisor
Esteemed Advisor

@hazekush973 


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.


Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions


Sometimes Paypal request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.



Advice is voluntary.
Kudos / Solution appreciated.
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hazekush973
Contributor
Contributor
They have already told me I will be able to withdrAw the funds do you know when the phones are back up?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@hazekush973 

 

Your guess is as good as mine to be honest.


Advice is voluntary.
Kudos / Solution appreciated.
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